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Inkbunny SSL errors (ssl_error_bad_mac_read, etc)

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We're currently trying to fix an odd SSL Certificate error that some users are experiencing.

Usually the issue will show up once out of every few pageloads and will show a message something like "ssl_error_bad_mac_read" or similar.

For anyone experiencing this, please clear your browser cache and cookies (just to give us the best starting point). Also clear "site preferences" if you have that option (that one is definitely in Firefox).

We renewed our site SSL certificate a few days ago so the issue could be related to that somehow. But so far all users reporting this issue say it started in the last 24 hours.

If you are getting the error please comment here with what error you see, what browser you are using and any clues you can figure out about what causes it to happen.

The really weird thing is it seems only to happen to very specific users, while others never have an issue.

We'll work it out eventually! Thanks for your help,

Inkbunny

UPDATE: Looks like the ssl_error_bad_mac_read issue is resolved, but waiting to see if the issue stays away for a while before announcing success!

UPDATE 2: The ssl_error_bad_mac_read issue is resolved. Please let us know if any other security certificate issues occur!

Viewed:	138 times
Added:	13 years, 2 months ago 09 Mar 2011 12:44 CET
Site News Item:	yes
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10 Comments on this Journal

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KimiKins

13 years, 2 months ago

link

Edited 13 years, 2 months ago by Owner

I get a msg when I access the site through my motorolla droid 1 browser saying that the certificate is not from a trusted source. But when I get home, I don't get a message in firefox.

Rakai

13 years, 2 months ago

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@ KimiKins

I have the same problem with my cruz which uses the android OS but Safari works fine with it

Issarlk

13 years, 2 months ago

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@ KimiKins

Same problem here. RapidSSL, the company IB got the new certificate from isn't known in android phones.

Alfador

13 years, 2 months ago

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I get the error. I'll try clearing my cache first, then the Inkbunny cookies, then do the history "forget" that clears site preferences (since I don't want to affect my browsing of other sites by clearing EVERYTHING), and see what works.

WanderingSmoke

13 years, 2 months ago

link

I just got one a few minutes ago. I'm using a Ps3 right now. I will log out and clear my cash and cookies then see what happens.

WanderingSmoke

13 years, 2 months ago

link

Yep, same thing. "The security of the page cannot be confirmed... CA root certificate" blah blah.

Shokuji

13 years, 2 months ago

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Hm.. I tried all the things Starling said to try, but it still seems to continue. It's a bit less than before, but now I'm sometimes seeing broken thumbnails or pictures (till I reload). Chrome did just update, so maybe it's really it's own fault. I should probably just start using Firefox4 or something. =x

RobbieTiger

13 years, 2 months ago

link

i get an error saying that the security certificate is from an untrusted source using firefox and ubuntu linux

MadManMarkAu

13 years, 2 months ago

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Approx time: 2011/03/10 16:42:30 GMT+8

"An error occurred during a connection to inkbunny.net.

SSL peer reports incorrect Message Authentication Code.

(Error code: ssl_error_bad_mac_alert)"

URL visited: https://inkbunny.net/usergallery_process.php?user_id=12129

Certificate authentication: Authenticated with GeoTrust, Inc.

Web site: inkbunny.net
Owner: This web site does not supply ownership information.
Verified by: GeoTrust, Inc.

Visited 2,008 times today

Is this web site storing cookies on my computer: no
Have I saved any passwords for this web site: no

connection: AES-256

Certificate information:
Issued to:
CN: inkbunny.net
O: inkbunny.net
OU: GT46770628
SN: 00:E5:49
Issued by:
CN: RapidSSL CA
O: GeoTrust, Inc.
OU:
Validity:
Issued on: 2011/03/03
Expires on: 2012/04/05
Fingerprints:
SHA1: D4:F3:84:9E:1C:61:D1:44:93:7F:FC:0C:7D:8A:C1:B3:F9:89:C4:A9
MD5: D0:AA:71:03:58:EA:9B:97:43:F9:51:F7:FA:81:1C:64

Firefox version: 3.6.15 (Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15)
Addons:
AdBlock Plus 1.3.3
AVG Safe Search 10.0.0.1178
DOM Inspector 2.0.9
DownloadHelper 4.8.3
Free Download Manager Plugin 1.3.4
FurAffinity Extender 0.4.0.7
Java Console 6.0.24
LiveJournal Addons 9.1
Skype Extension 5.0.0.6906 (Known to cause security or stability issues)

Window 7 Professional 64-bit (installed latest updates earlier today)

Quick web search indicates it's possible it's a faulty build of the web server, or the web server is currently under attack. "The remote system has reported that it received a message with a bad Message Authentication Code from the local system. This may indicate that an attack on that server is underway."

I have a copy of the .cer if you need it. hope this helps :)

Rick

13 years, 2 months ago

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A bit of a different error over here, happens if I try to use the latest stable build of Chrome for Mac. The error is: Error 202 (net::ERR_CERT_AUTHORITY_INVALID): Unknown error. The browser then doesn't allow any action at all. Interestingly enough, it was working yesterday on that same browser, and it's curently working on the latest developer release.

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